OPP: Citizen Self Reporting (CSR) & T9-1-1 Service The Municipality received the following information from the Ontario Provincial Police (OPP): “The Ontario Provincial Police is pleased to offer Citizen Self Reporting, an alternative reporting option that allows the public to report specific crimes to police via the internet, anywhere, anytime. The OPP’s Citizens Self Reporting system allows members of the public to use a computer or mobile device to report an incident without requiring an officer to attend the scene. Citizen Self Reporting is simple and convenient and can be used when reporting incidents that do not involve injury or a suspect, or a crime that is not an emergency. The use of this new system is completely optional. Police will still attend a call for service if desired. Visit the website yourself to check it out: http://www.opp.ca/reporting/ The OPP is improving its capacity for emergency response and enhancing the safety for an important segment of the communities it serves. Beginning Wednesday, April 15, the OPP will be equipped to receive emergency calls for service via Text with 911 (T9-1-1) from people who are deaf, hard of hearing, or speech impaired (DHHSI) and for which the OPP is the Primary Public Safety Answering Point (P-PSAP). T9-1-1 enables emergency communication with OPP 9-1-1 call takers via text message (or SMS). In order to use T9-1-1, members of the DHHSI community must register their cell phones with their wireless carrier in advance. Some older model phones may not be compatible. Those who have more than one cell phone will need to register each phone individually. The T9-1-1 service is not intended for use by the general public. An Information Card is available on the OPP website at this address (http://www.opp.ca/ecms/index.php?id=620) and via several OPP-serviced jurisdictions. More information is also available through the Canadian Wireless Telecommunication Association at www.cwta.ca.” QUOTES “The OPP is committed to increasing accessibility for persons with disabilities, and has made extensive network upgrades to be able to offer Text with 9-1-1 service in the communities we serve.” — Commissioner J.V.N. (Vince) HAWKES “Preparing to offer Text with 9-1-1 was complex and involved months of collaboration with our service provider and the communities. The OPP appreciates the patience of many stakeholders while we implemented the necessary changes to provide this important and innovative service.” – Chief Superintendent Rick BARNUM, Commander – OPP Communications and Technology Services Bureau